Where there was a suspicion that the cargo had been damaged during transhipment, the client requested an independent on-site inspection to establish the actual extent and cause of the damage before the cargo moved further along the supply chain.
Work procedure
The inspector arrived at the scene within a few hours of the report. We documented the condition of the cargo with photographs, measured the extent of the affected part of the consignment and analysed possible causes (transport, storage, handling).
Result
The report was prepared to stand up in an insurance claim, a complaint or arbitration proceedings, and enabled the client to take swift further action.